Terms of Use — Maylee

Version : 7 mai 2026 / In force as of May 7, 2026

Édité par / Published by BRIDGERS SAS — RCS Paris B 882 679 749 — 149 avenue du Maine, 75014 Paris

Contact unique / Single contact : contact@maylee.app (Niels Cohen, Président de Bridgers SAS)

1. Purpose and scope

These Terms of Use (the “ToU”) define the terms and conditions under which BRIDGERS (hereinafter “Maylee” or the “Company”) makes its email management service “Maylee” (the “Service”) available to its users (the “User”), accessible from maylee.app and via the related mobile and desktop applications.

The Service allows the User to manage one or more third-party email accounts (Gmail, Microsoft 365, IMAP/SMTP, EWS, etc.) through a unified interface, with organisation, search, automation and AI-powered assistance features.

The ToU apply to consumer Users as well as professional (B2B) Users. Where a provision applies only to one category, it is expressly indicated.

2. Contract documents

Use of the Service is governed by the following contractual whole, which forms an indivisible set:

these ToU,
the Terms of Sale (ToS) for paid subscriptions,
the Privacy Policy,
the Cookie Policy,
the Acceptable Use Policy (AUP),
the DPA (Data Processing Agreement) where applicable.

In case of conflict, the documents prevail in the following order: ToS, DPA, ToU, Privacy Policy, AUP, Cookie Policy.

3. Acceptance and modification

Use of the Service implies full and unconditional acceptance of these ToU. By creating an account or using the Service, the User acknowledges having read, understood and accepted the ToU. Otherwise, the User must refrain from using the Service.

BRIDGERS reserves the right to amend the ToU at any time, in particular to reflect legal, case-law, technical, economic or security developments. Material changes — i.e. those affecting the User's principal rights or obligations — will be notified at least 30 days in advance, by email or in-product notification. Other changes (corrections, clarifications, minor updates) take effect upon publication. Continued use after entry into force constitutes acceptance. Otherwise, the User must cease using the Service; amounts paid for unused future periods will be refunded pro-rata.

4. Account creation and management

4.1. Eligibility

The User declares to be at least 16 years old and to have legal capacity to enter into these ToU. If acting on behalf of a legal entity, the User warrants having the power to bind it. The Service is not intended for individuals under 16 or for persons subject to international sanctions (see Section 21).

4.2. Sign-up

Sign-up requires a valid email address and a strong password. The User undertakes to provide accurate, complete and up-to-date information and to update it without delay.

4.3. Account security

The User is solely responsible for the confidentiality of their credentials and all activities carried out from their account. They must use a unique strong password, enable two-factor authentication where available, and immediately notify BRIDGERS at contact@maylee.app of any unauthorised use. BRIDGERS cannot be held liable for the consequences of loss, sharing or fraudulent use of credentials attributable to the User.

4.4. Inactivity

An account inactive (no sign-in) for twelve (12) consecutive months may be suspended and, after a 30-day email notice, deleted. The User may request reactivation at contact@maylee.app before deletion.

5. Connection to third-party email accounts and OAuth scopes

To use the Service, the User authorises Maylee to connect to their third-party email accounts via standard protocols (OAuth 2.0, IMAP, SMTP, EWS, Microsoft Graph, Gmail API). The User warrants that they are authorised to use these accounts and to entrust their processing to Maylee, and that they comply with the applicable email providers' terms.

Maylee complies with the relevant providers' limited-disclosure policies (in particular Google API Services User Data Policy, including the Limited Use requirements). Maylee does not transfer, sell or use third-party email account data for advertising, advertising profiling, or AI model training.

OAuth scopes requested are strictly limited to what is necessary for the Service. The list of scopes is published at maylee.app/legal/oauth-scopes and shown to the User during the connection. The User may revoke these permissions at any time from the third-party provider's interface or from the Service settings.

Maylee acts solely as a technical intermediary enabling the consultation and management of emails. The User acknowledges that the availability, integrity, deliverability and content of emails depend entirely on third-party email providers, over which Maylee has no control.

6. Acceptable use

The User undertakes to comply with the Acceptable Use Policy (AUP) at maylee.app/legal/aup, which forms an integral part of these ToU. Without limitation, the User shall not use the Service to:

send unsolicited messages (spam, prospecting in breach of GDPR or the CAN-SPAM Act, chain letters, phishing);
disseminate unlawful, defamatory, abusive, racist, xenophobic, sexist, pornographic or child-pornographic content, terror apology or content infringing on human dignity;
infringe third-party rights, including intellectual property, image rights, privacy or trade secrets;
circumvent, disable, disrupt or interfere with the Service's security, authentication or usage-limit mechanisms;
reverse engineer, decompile, disassemble, modify or copy any part of the Service, save where strictly permitted by mandatory law (Article L.122-6-1 IPC);
use the Service to develop, train or improve a competing product or service, or an AI model;
conduct load testing, intrusion attempts, mass scraping or unauthorised automated use;
share their account with third parties or circumvent per-user licence limits;
use the Service in breach of the connected email providers' terms.

Any breach, even not listed above, may result in immediate suspension of the account without notice or compensation, and engages the User's liability under Section 13.

7. Service availability

Maylee uses reasonable efforts to provide the Service 24/7. The Service is provided “as is” and “as available”. Access may be suspended, without notice when strictly necessary:

for planned or emergency maintenance,
for updates or upgrades,
for security reasons,
in case of force majeure,
in case of unavailability of any third-party provider (hosting, email providers, AI providers, network operators, etc.).

No service-level commitment (SLA) is granted to free or standard plan Users. Specific commitments may be granted under a separately signed Enterprise agreement.

8. Artificial-intelligence features

Certain features (summaries, reply suggestions, classification, semantic search, dictation, translation) rely on AI models executed by Maylee or by third-party sub-processors identified in the Privacy Policy.

The User expressly acknowledges that AI outputs may contain errors, inaccuracies, omissions, hallucinations or inappropriate content, and that it is solely their responsibility to verify, validate and adapt them before any use. Maylee disclaims any liability for the User's decisions, communications, acts or omissions based in whole or in part on AI outputs.

AI features do not constitute legal, medical, tax, financial or any other professional advice. The User must not submit to AI features data they are not authorised to process, in particular special categories of data (Article 9 GDPR), trade secrets covered by a confidentiality undertaking, or data subject to specific professional secrecy (lawyer, doctor, etc.) without ensuring compliance with applicable rules.

AI features do not perform automated individual decisions producing legal effects or significantly affecting the User within the meaning of Article 22 GDPR. Any decision based on AI outputs remains the User's.

The User may disable AI features in whole or in part from the Service settings.

9. Beta features

Maylee may make available features marked as “beta”, “preview”, “experimental” or “alpha”. These features are provided without any express or implied warranty, may contain bugs, be modified or removed at any time, and are not covered by any service-level commitments. Their use is voluntary.

10. Intellectual property and licence

10.1. Service

BRIDGERS remains the sole owner of all intellectual-property rights in the Service, its code, interface, databases, trademarks and distinctive signs, editorial content and any improvements. Nothing in these ToU shall be construed as transferring such rights to the User.

10.2. Use licence

BRIDGERS grants the User, for the duration of use of the Service, a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Service in accordance with these ToU.

10.3. User Content

The User retains all rights in the emails, contacts, files, drafts and other content processed via the Service (the “User Content”). The User grants Maylee a strictly limited, royalty-free, worldwide, non-exclusive licence, for the duration of the contract, for the sole purpose of providing, securing and improving the Service (storage, transmission, indexing, display, backup, processing by AI features enabled by the User).

Maylee does not use User Content for any other purpose, and in particular does not use it to train or improve AI models, for targeted advertising, or for resale. AI sub-processors are contractually committed to the same restriction.

10.4. Feedback

If the User communicates suggestions, ideas, feedback, feature requests or proposals (the “Feedback”), they grant BRIDGERS a perpetual, irrevocable, royalty-free, worldwide and transferable licence to use them, without consideration or obligation. Feedback is provided without confidentiality, save written agreement to the contrary.

11. Backup and portability

Maylee is not a backup service. The User remains responsible for the independent retention and backup of their data, in particular emails and contacts which remain stored with third-party providers. Maylee provides reasonable export features (standard formats: MBOX, EML, CSV, vCard) to facilitate portability.

12. Suspension and termination

12.1. Termination by the User

The User may terminate their account at any time from the Service interface or by emailing contact@maylee.app. Termination takes effect without notice for free accounts; for paid accounts, see the ToS.

12.2. Suspension or termination by BRIDGERS

BRIDGERS may suspend or terminate the account, without notice or compensation:

in case of breach of the ToU, AUP or any contractual provision;
in case of fraud, abuse, conduct compromising the security of the Service or other Users, or serious risk of liability for BRIDGERS;
in case of non-payment not cured within 15 days following formal notice;
upon order of a public or judicial authority;
upon discontinuation of the Service.

In case of Service discontinuation, BRIDGERS will notify Users at least 90 days in advance and provide export tools.

12.3. Effects of termination

Termination results in deletion of account-related data within 30 days, save for legal retention obligation, judicial request or for the defence of rights in court. Encrypted backups may persist for up to 90 additional days before final deletion.

13. User indemnification

The User shall indemnify and hold harmless BRIDGERS, its officers, employees, agents and sub-processors from any claim, action, complaint, proceeding, judgment, damage, loss, cost or expense (including reasonable attorneys' fees) arising directly or indirectly from: (i) the User's use of the Service in breach of the ToU or AUP, (ii) any content transmitted, stored or processed through the Service by the User, (iii) any infringement by the User of third-party rights (IP, privacy, image, etc.), (iv) the User's obligations as Data Controller towards the recipients or senders of their emails, or (v) any fraud, negligence or wilful misconduct by the User.

This indemnification obligation survives termination of the ToU.

14. Limitation of liability

Important: Maylee acts solely as a software provider for accessing third-party email accounts. Maylee does not host the Users' mailboxes and has no control over the email providers' servers, security, availability, configuration or policies. Maylee shall in no event be liable for any loss, leak, alteration, interception, spam classification, send/receive failure, account suspension or compromise of emails attributable to a third-party email provider, an act of hacking, force majeure, an act or omission of the User (compromised password, infected device, session sharing, revoked OAuth, etc.), or a third party.

To the fullest extent permitted by French law, BRIDGERS's aggregate liability towards a User, all heads of damage combined and across all incidents, is expressly capped at the total amount actually paid by that User to BRIDGERS in respect of the Service during the twelve (12) months preceding the event giving rise to the damage. For Users on the free plan who have paid nothing, BRIDGERS's liability is capped at one hundred (100) euros.

BRIDGERS shall in no event be liable for indirect, immaterial or consequential damages, including loss of revenue, loss of customers, loss or alteration of data, lost opportunity, reputational damage, lost profits, or business interruption, even if it has been informed of the possibility of such damages.

The above limitations apply regardless of the basis of the claim (contract, tort or otherwise), except in cases of wilful misconduct, gross negligence, or death and personal injury directly attributable to BRIDGERS, and to the extent applicable law does not prohibit such limitation.

No claim against BRIDGERS may be brought more than twelve (12) months after the event giving rise to it, save where mandatory law provides otherwise.

15. Force majeure

Neither Party shall be liable for any failure to perform resulting from a force majeure event as defined in Article 1218 of the French Civil Code and French case-law, including without limitation: natural disasters, fires, floods, generalised cyber-attacks, massive outages of operators or cloud providers, armed conflicts, decisions of public authorities, pandemics, embargoes, general strikes.

16. Personal data

Processing of the User's personal data is governed by the Privacy Policy, which forms an indivisible whole with these ToU. For Users who, through the Service, process the personal data of third parties as Data Controller (typically, the emails of their contacts), the DPA also applies as of right.

17. Legal notices

Any official notice or correspondence to BRIDGERS must be sent to: BRIDGERS – 149 avenue du Maine, 75014 Paris, France, with electronic copy to contact@maylee.app. Any notice to the User will be sent to the email address associated with their account; the User must keep that address up to date.

18. Assignment

The User may not assign, transfer or delegate these ToU, in whole or in part, without BRIDGERS's prior written consent. BRIDGERS may freely assign the ToU as part of a full or partial transfer of its business, merger, demerger, contribution or reorganisation, without the User's prior consent, subject to notifying the User.

19. Survival

Provisions which by their nature should survive termination (in particular intellectual property, indemnification, limitation of liability, confidentiality, personal data, governing law and jurisdiction) shall remain in force after termination.

20. Independent parties

The Parties are independent contracting parties. Nothing in the ToU shall be construed as creating a partnership, joint venture, agency, franchise or employer-employee relationship. Neither Party has the authority to bind the other.

21. Sanctions and export controls

The User declares that they are not located in, or a national of, a country subject to French, EU or UN embargo, nor listed on any international sanctions list (in particular EU, US OFAC, UN). The User undertakes not to use the Service in breach of applicable export-control and international-sanctions rules.

22. Miscellaneous

22.1. No waiver

BRIDGERS's failure to enforce any provision shall not constitute a waiver thereof.

22.2. Severability

If any provision is held invalid, illegal or unenforceable, the remaining provisions shall continue in full force and shall, to the extent possible, be construed so as to give effect to the Parties' original intent.

22.3. Headings

Section headings are for convenience only and do not affect interpretation.

22.4. Entire agreement

The ToU and the documents they incorporate constitute the entire agreement between the Parties with respect to their subject matter and supersede any prior communication or agreement.

22.5. Language

In case of any discrepancy between the French and English versions, the French version shall prevail.

23. Governing law and jurisdiction

These ToU are governed by French law. Any dispute relating to their formation, interpretation, performance or termination shall fall within the exclusive jurisdiction of the Paris Commercial Court, including in case of plurality of defendants, third-party claims, or urgent or precautionary proceedings, and notwithstanding any contrary clause. This jurisdiction clause does not apply to Users qualifying as consumers, who retain the benefit of the territorial-jurisdiction rules of public order under the French Consumer Code.

Before any litigation, the Parties shall attempt to resolve their dispute amicably. For consumers, the mediation provided in the Legal Notice remains available.

24. Contact

For any question about the ToU: contact@maylee.app (Mr. Niels Cohen, President of BRIDGERS SAS).