Terms of Sale — Maylee

Version : 7 mai 2026 / In force as of May 7, 2026

Édité par / Published by BRIDGERS SAS — RCS Paris B 882 679 749 — 149 avenue du Maine, 75014 Paris

Contact unique / Single contact : contact@maylee.app (Niels Cohen, Président de Bridgers SAS)

1. Purpose

These Terms of Sale (the “ToS”) govern the subscription, billing, payment and termination of paid subscriptions to the Maylee service operated by BRIDGERS. They supplement the ToU, the Privacy Policy, the AUP and the DPA, which remain applicable.

2. Definitions

“Subscription”: the Customer's commitment to pay the fee to benefit from a paid Plan for a given Term.
“Plan”: level of use of the Service, defined by the features and limits published on the Service.
“Term”: chosen commitment period (monthly, annual or multi-year).
“Customer”: User who has subscribed to a Plan, whether consumer or professional.
“Free Trial”: free trial period for the Service made available by BRIDGERS.

3. Plans and pricing

The Plans, their features and prices are described at maylee.app/pricing. For consumer Customers (B2C), prices are stated incl. VAT. For professional (B2B) Customers, prices are stated excl. VAT, applicable VAT and any other taxes being added. The reverse-charge mechanism may apply to professional Customers established in an EU Member State other than France and holding a valid EU VAT number.

BRIDGERS reserves the right to change prices at any time; changes applicable to existing Subscriptions will be notified at least 30 days in advance and apply only at the next renewal. The Customer may terminate free of charge before the new price takes effect.

4. Subscription and contract formation

Subscription takes place online. The Customer enters their billing details, selects a Plan and a Term, and validates the order after accepting the ToS (and, where applicable, the DPA). Validation results in a binding contract. A confirmation is sent by email. An invoice is made available in the Customer's account.

For consumer Customers, Article L.221-13 of the French Consumer Code applies: confirmation by any durable means.

5. Free Trial and automatic conversion

BRIDGERS may offer a Free Trial. Unless stated otherwise at sign-up, at the end of the Free Trial, the account will not be automatically converted into a paid Subscription; an explicit action by the Customer is required. If automatic conversion applies, it is explicitly disclosed at sign-up and a reminder is sent at least 7 days before conversion.

6. Payment terms

Payment is by credit card, SEPA direct debit or any other accepted means, through a PCI-DSS certified payment service provider (PSP). BRIDGERS does not store the Customer's card data.

Subscriptions are charged in advance upon subscription, then upon each renewal. In case of failed charge, BRIDGERS may suspend access after a further unsuccessful attempt and reasonable notice.

7. Late payment penalties and recovery indemnity (B2B Customers)

Pursuant to Article L.441-10 II of the French Commercial Code, any late payment by a B2B Customer shall entail, automatically and without need for reminder:

late-payment penalties calculated at the ECB refinancing rate plus 10 percentage points, with a floor of three times the legal interest rate,
a fixed recovery indemnity of forty (40) euros pursuant to Article D.441-5 of the French Commercial Code, without prejudice to additional indemnity on supporting evidence.

No early-payment discount applies.

8. Renewal and termination

8.1. Renewal

Unless terminated, the Subscription renews tacitly for an identical Term. Pursuant to Article L.215-1 of the French Consumer Code, the consumer Customer may terminate free of charge from the renewal date, within 3 months thereafter.

8.2. Termination by the Customer

The Customer may terminate at any time from their account or by emailing contact@maylee.app. Termination takes effect at the end of the current Term. No pro-rata refund is granted for Terms already commenced, save where mandatory law provides otherwise.

8.3. Termination by BRIDGERS

BRIDGERS may terminate as of right, after a 15-day cure-period notice, in case of serious breach (non-payment, fraud, security breach, breach of ToU or AUP). In case of established fraud, termination may be immediate, without notice or refund.

9. Right of withdrawal (consumer Customers)

Pursuant to Articles L.221-18 et seq. of the French Consumer Code, the consumer Customer has fourteen (14) days from contract conclusion to exercise their right of withdrawal, without giving reasons or paying any penalty.

However, the consumer Customer expressly acknowledges that, pursuant to Article L.221-28 13° of the French Consumer Code, they waive this right of withdrawal for the supply of digital content not provided on a tangible medium, the performance of which has begun after their prior express consent and express waiver, as soon as they access the Service before the expiry of the 14-day period.

10. Plan changes and data retention

The Customer may change Plan at any time. Upgrades take effect immediately with pro-rata adjustment; downgrades take effect at the next renewal. In case of downgrade to a Plan with lower quantitative limits, BRIDGERS will inform the Customer of the fate of data or features above the new Plan limits.

11. Refunds and chargebacks

Save in case of validly exercised right of withdrawal or serious breach attributable to BRIDGERS, payments are non-refundable. Requests must be sent to contact@maylee.app.

In case of unjustified chargeback, BRIDGERS reserves the right to suspend the account, charge any administrative costs incurred and pursue collection.

12. Warranties and limitation of liability

The Service is provided as-is and as available. Consumer Customers benefit from mandatory legal warranties, in particular conformity warranties (Articles L.224-25-12 et seq. of the French Consumer Code) and warranties against hidden defects (Articles 1641 et seq. of the French Civil Code).

Maylee acts as a software provider and does not warrant uninterrupted or error-free operation, or freedom from any security vulnerability. Maylee cannot be held liable for any loss, leak, alteration, interception or compromise of emails attributable to a third party (email provider, external attack, force majeure, User fault).

BRIDGERS's aggregate liability towards a Customer, all heads of damage combined, is expressly capped at the total amount actually paid by that Customer to BRIDGERS in respect of the Service during the twelve (12) months preceding the event giving rise to the damage.

BRIDGERS shall not be liable for indirect, immaterial or consequential damages (loss of data, customers, profits, reputation, business interruption).

No claim against BRIDGERS may be brought more than twelve (12) months after the event giving rise to it, save where mandatory law provides otherwise.

13. Customer indemnification

The Customer shall indemnify BRIDGERS as set out in Section 13 of the ToU; this obligation applies as of right to professional Customers and survives termination.

14. Force majeure

Neither Party shall be liable for failure to perform in case of force majeure within the meaning of Article 1218 of the French Civil Code.

15. Mediation and dispute resolution

Pursuant to Article L.612-1 of the French Consumer Code, the consumer Customer may use, free of charge, the Médiateur de la Consommation des Entrepreneurs et de la Médiation (CM2C), 14 rue Saint-Jean, 75017 Paris — cm2c.net. Any dispute must first be the subject of a written complaint to contact@maylee.app. EU ODR platform: https://ec.europa.eu/consumers/odr.

16. Governing law and jurisdiction

These ToS are governed by French law. Any dispute relating to their formation, interpretation, performance or termination shall fall within the exclusive jurisdiction of the Paris Commercial Court. This jurisdiction clause does not apply to consumer Customers.

17. Contact

For any question about the ToS: contact@maylee.app (Mr. Niels Cohen, President of BRIDGERS SAS).